Terms & Conditions

These Terms & Conditions govern all online purchases from Snapper Display — incorporating Snapper Display (Pty) Ltd and Snapper Display Cape Town. By placing an order on our website, you agree to the following:

1. Collection & Delivery

• Orders may be collected directly from our Johannesburg or Cape Town branches.
• Nationwide delivery can be arranged at an additional cost, with a minimum delivery fee of R150 (excl. VAT).
• Clients may also use their own courier service if preferred.
• Snapper Display is not responsible for any damage or delays caused by third-party couriers.

2. Payments

• Full payment is required at checkout for all online orders (no accounts).
• Orders will only be processed once payment has been received and cleared.
• Payments must be made via the secure online payment methods provided on our website.

3. Lead Times

• Standard lead time for frames: 5–7 working days, depending on order quantity and whether printing is included.
• Illuminated units require an additional 10–15 working days for fabrication.
• Lead times are estimates and may vary due to production workload, material supply, load-shedding, power outages, strikes, or labour disruptions.

4. Product Specifications

• Standard pricing applies to our Natural Anodised (Matte Silver) finish, unless otherwise stated.
• Custom colours (powder-coated/epoxy finishes) are available on request and will be quoted separately.
• Prices are subject to change without prior notice due to supplier cost fluctuations.
• Manufacturing tolerances of up to 2mm may occur during production and handling.

5. Returns & Warranty

• As all goods are manufactured to order, returns and refunds are not accepted.
• Electrical components carry no warranty or guarantee.
• Please ensure your order specifications are correct before confirming your purchase.

6. Order Confirmation & Client Responsibility

• An order placed via our website is binding, and you will be liable for payment.
• For print orders, artwork must be supplied in the following format:
• High-resolution PDF, print-ready and to scale.
• CorelDRAW files must be converted to curves.
• Artwork must be in CMYK format with correct colour values.
• Snapper Display does not edit or correct artwork. Printing is done exactly as supplied. If incorrect artwork is submitted, the cost of reprinting will be for the client’s account.
• Proofs can be supplied on request at an additional cost.

7. Collection & Inspection

• Once goods are collected or delivered, they are deemed to have been inspected and accepted.
• No re-prints, replacements, or refunds will be accommodated thereafter.

8. Quotations & Pricing

• All online prices include 15% VAT unless otherwise stated.
• Prices are valid at the time of purchase only and may change without prior notice.
• International clients are responsible for arranging their own VAT claims on export.

9. Completion Dates

• Any completion date provided is an estimate and not legally binding.