Returns & Refunds Policy

At Snapper Display, every product is custom manufactured to order. Because of this, we unfortunately cannot accept returns, exchanges, or refunds once an order has been placed.

1. Custom-Made Products

• All items are manufactured according to the specifications provided at the time of order.
• Please double-check all measurements, colours, finishes, and artwork before confirming your order.

2. Printing Orders

• Artwork must be supplied in the correct format (high-resolution PDF, CMYK, print-ready).
• We print exactly as supplied. Snapper Display does not adjust or correct artwork.
• If incorrect artwork is submitted, the cost of reprinting will be for the client’s account.

3. Damaged or Incorrect Items

• All goods are inspected before leaving our factory.
• If you receive a product that is damaged in transit or not what you ordered, please notify us within 48 hours of delivery/collection.
• Claims submitted after this period cannot be processed.

4. Electrical Goods

• Electrical components carry no warranty or guarantee.

5. Order Cancellations

• Once an order has entered production, it cannot be cancelled or refunded.
• If production has not yet started, cancellations may be considered at Snapper Display’s discretion, less any costs already incurred.

6. Exceptions

• Refunds or replacements will only be considered in cases of proven manufacturing error by Snapper Display.
• All claims are subject to inspection and approval by management.